Keynote speech

Wir freuen uns, Charles Corbett, Professor of Operations Management and Sustainability (IBM Chair in Management, UCLA Anderson School of Management), als Keynote Speaker bekanntzugeben. 

“The Operations of Well-Being: How Operations Interacts With Happiness, Equity, And Sustainability”

What does well-being have to do with operations? Well-being encompasses a lot: Are we happy as individuals? Are groups treated fairly? Is society sustainable? Operations management has many impacts on well-being at each of these levels, some more obvious than others. This talk will offer a wide-ranging exploration of linkages between operations and well-being. It organizes “operations” into five broad areas: pace and productivity, predictability and probability, process and prevention, performance and payment, and pollution and protection. For each of those, it explores what makes individuals (un)happy, what is fair, and what is sustainable. Operations cannot solve all societal problems but the links between quality of operations and quality of life are more numerous and nuanced than we usually realize. (This is a partly updated version of the IFORS Distinguished Lecture presented at EURO in Copenhagen, July 2024.)